Fees & Refund Policy

Fees & insurance

Sadana Psychiatry is a self-pay practice and does not bill insurance directly. Why self-pay? Working outside insurance networks lets the length of each visit be set by what your care needs, keeps decisions about your care between you and Dr. Sadana, and means no diagnosis is sent to an insurance company unless you choose to submit a claim yourself.

Superbills are available: an itemized receipt you can submit to your insurance company for possible out-of-network reimbursement. Whether you are reimbursed depends on your plan, so it's worth checking your out-of-network benefits before your first visit.

Initial psychiatric evaluation (60 minutes): $450

Follow-up visit (30 minutes): $250

New patients start with a free 15-minute fit call.

You will receive a Good Faith Estimate of expected costs before your first visit. At this time, we are not able to see patients who have Medicare, TennCare, or CoverKids.

Cancellation & refund policy

Payment. The visit fee is charged when you book, through our secure patient portal.

Initial evaluation: $450 for up to 60 minutes. You will never be charged extra time for an evaluation.

Follow-up visits: $250 for 30 minutes. If you ask to extend a follow-up beyond its scheduled length, the extra time is charged at $100 per 15 minutes. We will always ask before extending a visit.

We accept all major credit and debit cards, and HSA and FSA cards, through our secure patient portal.

Cancelling or rescheduling. If you cancel or reschedule at least 48 hours before your appointment, through the patient portal or by contacting our office, your payment is refunded in full or moved to the new time.

Late cancellations. If you cancel with less than 48 hours' notice, 25% of the visit fee is kept and the rest is refunded.

Missed appointments. If you miss an appointment without notice, 25% of the visit fee is kept and the rest is refunded. Exceptions may be made for emergencies at the practice's discretion.

If we cancel. If the practice needs to cancel or reschedule, any payment for that appointment will be refunded in full or applied to a new appointment, as you prefer.

Completed visits. Fees for completed visits are not refundable. If you have a concern about a charge, please contact our office and we will review it with you.

This policy may be updated from time to time.

Your right to a Good Faith Estimate

You have the right to receive a "Good Faith Estimate" explaining how much your health care will cost.

Under the law, health care providers need to give patients who don't have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.

• You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

• If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.

• If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1-800-985-3059.